Showing posts with label the infinite. Show all posts
Showing posts with label the infinite. Show all posts

Monday, March 31, 2014

20 Little Tips For A Big Career And Life-- from Forbes

Contributor

I structure my career and life around a simple sentence:
Be generous and expert, trustworthy and clear, open-minded and adaptable, persistent and present.
To keep this sentence in the front of my mind, I look for specific tips that support these qualities. Here are some of my favorites:

1. Day after day, be a little bit kinder and a tad wiser than you were the day before.

2. Both for your company and your family, be better at saving money than you are at spending it.

3. Contrary to how some misinterpret what Jim Collins says, it is a better strategy to be consistently good than occasionally great.

4. Read more. Nothing else will so quickly make you wiser.

5. The more interconnected our world becomes, the more important your reputation will be.

Always do the right thing, even when you think no one is watching.

6. Never forget that most people will do what you pay them to do, not what you tell them to do.

7. It is okay to be more generous than other people, just as it is okay to feel better about yourself than you used to feel.

8. Most of the answers you need already exist in someone else’s head; find those people.

9. The greatest challenge each day is to regulate your ego; too little of it, and you waste your potential, but too much of it and you waste everyone else’s potential.

10. Sometimes technology is going to hurt you, and other times it is going to help you. Be sure you are fully aware which is most likely at the present moment.

Read the full article online... 

Friday, December 7, 2012

Mission Leadership: 4 Principles For Creating Corporate Commandos By Denis Wilson

http://www.fastcompany.com/3003397/mission-leadership-4-principles-creating-corporate-commandos

Much of the post-Petraeus talk has centered on the crisis of leadership in the military's top echelons. But on the ground, innovation doesn't spring from "command and control," but from mission leadership, something commando-turned-consultant Damian McKinney can teach you a thing or two about.

There seems to be a misconception that the military operates strictly by way of a rigid hierarchy, as if every last move on the frontline is orchestrated from atop the chain of command and those in the thick of it wait for the orders to trickle down. Not so--especially in the post-9/11 era of uncertainty.
In fact, when Damian McKinney entered the private sector after serving 18 years in British Royal Marines, the commando-turned-consultant found the business world to be more rigid than the military and that in many cases, corporate soldiers were not empowered to carry out their missions.

Shake-ups like the financial crisis only served as a reason for leadership to tighten their grip. In the military, this top-down management system is referred to as "command and control." You might call it micromanagement.

But the nature of conflict has changed significantly since the trench warfare of World War I and II. To reflect this, McKinney says a massive cultural shift took place among NATO forces during the 1980s.

“Suddenly you’ve got this guy called a terrorist appearing. And a terrorist doesn’t operate like a conventional soldier,” says McKinney. “So you’ve got a situation where an 18- or 19-year-old is faced with this guy standing in front of him and he does not have time to go through the normal chain of command and ask for permission to do something. So we had to turn the system on its head.”

Turning the system on its head meant transitioning from command and control to mission command. With mission command, everyone is closely aligned to the mission, trained to make appropriate decisions, and given the trust and support from leadership to follow through. The mission dictates what is to be done, but the how is, to a greater extent, in the hands of those tasked with execution.

Upon entering the private sector, McKinney quickly saw an opportunity to bring mission command principles to corporate leadership. In 1999, he founded management consulting firm, McKinney Rogers, which counts among its clients Walmart, Bacardi, and HBO. And this year, he published The Commando Way: Better Business Execution. In a nutshell, McKinney thinks that commando thinking is ideally suited to meet an unstable, uncertain business world. And so as to avoid the proscriptive connotations of the term "mission command," he calls it mission leadership. Here are its fundamentals.

Mission Leadership Requires A Deal 

McKinney recalls an anecdote from 1990 when a young major was explaining to a mixed audience of generals and young Marines why adopting mission command was a good idea. A general stood up and expressed his doubts that those with less experience and a lower rank could make the critical decisions that this empowerment calls for. “One of these young Marines stood up and said, ‘With all due respect, general, you’re asking me with this new doctrine to make these big decisions. How can I trust you to support me?’”

Empowerment is a two-way street. If leadership can provide a clear mission, reports should be trusted to carry out that mission with greater independence. “Essentially, it’s a deal. You’re gonna say, “Look, guys, I need to make sure we’re really clear that you all understand why we are doing what we’re doing, what we need you to do, and the boundaries within which you have to operate. You’re going to hold yourself accountable for that. But in exchange, I have to give you the freedom.”
And McKinney has all the confidence that given the opportunity to operate with more discretion, employees will thrive. “If you do that, it never ceases to amaze me how successful people can be and how innovative and creative they can be.” He suggests taking a lesson from the military, where everyone is expected to be able to operate at one or two levels above their rank, because if someone falls in battle, there’s no time to run off to management training while the enemy waits. “It has to happen there and then. So it allows you to be thinking and operating at a very different level. And so you get high levels of performance with smaller groups of people.”

Have a Vision for Success

When McKinney resigned from the military in 1997 and decided to go into business, he fully expected to leave the military mindset behind. But on morning one as a consultant, he was listening to a project presentation and at lunch asked someone to explain the “end state” of the project. “In other words, what does success look like and why are we doing it? The senior partner looked at me and said, ‘You’ve clearly been in the military too long. There is no such thing as an end state.’” McKinney was shocked: “For me it’s just an excuse--poor planning and poor understanding of what success looks like.’”

McKinney’s takeaway was that leaders should be less concerned with controlling every aspect of a project, and more concerned with outlining a clear outcome for a mission. “There’s a very simple human need here: Tell me where we’re going, tell me what part you’d like me to play--in other words, a plan--tell me the boundaries within which you want me to operate, and then just let me go.”
McKinney continues: “The one I use always because I just think it’s the best I’ve ever come across, is Kennedy’s 1961 vision. Where he stood and he essentially said, we’re going to put a man on the moon and return him safely by the end of the decade. It was powerful because it was really simple. You could listen to it and see a man standing on the moon and I can see him coming back. It was also time-bound. So I say to all these companies, everyone needs a destination. So the starting point is what is the vision for success.”

Also, Have a Purpose

What most companies call a mission statement is actually their purpose, says McKinney, and most of them are poor. A strong purpose is something you can always come back to. It’s the reason why a company exists. “Having a purpose is really important because it defines who you are,” says McKinney. “Your visions may change over the years, but your purpose should never change.”

McKinney has worked extensively with Bill Simon, president and CEO of Walmart U.S. In his work with Walmart, the company’s purpose consistently informs their strategy. Their purpose, “Saving people money so they can live better,” actually led to the company’s game-changing $4 generic drug program. “What we did is start off by saying, ‘What effect can we have on medical health care in the U.S. that actually drives costs down? Where do people pay a lot of money? They pay on their prescriptions, particularly old people. Well, then why don’t we try to drive the price of that down?’ So we literally went from $20 to $4. A massive change. We did a whole vision and strategy over four days, we launched it a week later, we went right through the U.S. in four months, and we saved the average middle-aged patient $200 a month.”

Empowerment Leads to Innovation

The most basic tenet behind mission leadership that is once a mission is laid out to an individual or team with absolute clarity, they should be allowed to run with it. “An individual needs to know the what and the why--the mission, the boundaries within which they operate, and then frankly, you never tell somebody how to do their job. You should just let them go.”

McKinney cites Diageo, the maker of Johnnie Walker, Guinness, and Smirnoff, as one company that’s had success with mission leadership tactics. For example, as the tastes of vodka drinkers started to shift from Smirnoff to premium brands like Grey Goose, Diageo knew it needed to move into that space. At the time, Steve Wilson, was the global head of innovation with Diageo, (Wilson now serves as an advisor to the McKinney Rogers board), and he tasked his product development team to come up with a new brand.

The key to success was empowering the team to to be creative with their solution, says Wilson. “Empowerment where you actually tell people what you want them to do, but you don’t tell them how they’ve got to do it.” As a result, the company ended up with the very successful vodka brand, Ciroc, which is different from most vodkas in that it’s derived from grapes, rather than the more common grain alcohol.

Given the freedom, the team came up with the answer: “The answer was, ‘Let’s go do vodka that’s made from grapes.’ Why grapes? Quite simply, what is the most luxurious product that you can drink? It’s probably Champagne. So what about a vodka that’s made from Champagne grapes?”
Without telling the team exactly what to achieve, but sticking to the mission, Diageo ended up with a winning vodka. “You get a good mix of people,” says Wilson, “Tell them what it is you want them to do, tell them when you need it by, then you just give them the freedom. And they’ll make it happen.”

Tuesday, November 20, 2012

Four Characteristics Of Pivotal Leadership by Doug Dickerson

http://www.ibtimes.com/exnet/four-characteristics-pivotal-leadership-891102


Pivot -- n; a person or thing upon which progress, success, etc. depends -- World English Dictionary

A story is told about Charles Francis Adams, a 19th century political figure. He kept a diary and one day his entry read: “Went fishing with my son today -- a day wasted.” His son, Brook Adams, also kept a diary. His entry was far different than that of his father. His read: “Went fishing with my father -- the most wonderful day of my life!” The father thought he was wasting his time while fishing with his son, but the son saw it as an investment of time.



The illustration reminds us how our perceptions shape our reality. What the father perceived to be a waste of time was perceived in a totally different light by his son. It also reminds us of the importance of leadership. Leaders come in many stripes and styles and each possess their own unique approach. In short, leadership development is a work in progress.



In considering the qualities of exceptional leadership I turn to a word that is rarely used to define it --pivot. No, it’s probably not the word on the tip of your tongue in your leadership vocabulary. But in the context of the definition above, it might just grow on you. So what are some pivot points of exceptional leaders? Here are a few for your consideration.



A pivotal leader puts forth a clear vision. Success will only come to your business or organization if those in leadership have a clear vision for where it is going.  Leaders who are directionally challenged by a lack of vision will not go far. “A dream is your creative vision for your life in the future," leadership guru Denis Waitley said. "You must break out of your comfort zone and become comfortable with the unfamiliar and the unknown.” When a leader presents a clear vision he sets into motion the opportunity for success.



A pivotal leader shapes core values. Core values are the non-negotiable principles of how you operate. These values define who you are, who you hire, the way in which you treat your customers and your competitors, and how your reputation is measured. When decisions flow out of core values it elevates everyone to a higher standard.



A pivotal leader has a positive attitude. “Attitude is a little thing that makes a big difference,” Winston Churchill said. And he’s right. Pivotal leaders are acutely aware of the power of a positive attitude and the difference it can make in their organization. The challenges of leadership can be daunting but a positive attitude will defuse stress, keep the team focused, and build strong morale.



A pivotal leader shows grateful appreciation. One of the endearing attributes of any successful leader is that of gratitude. Smart leaders understand that their success is tied to the hard work and dedication of those around him. When leaders recognize the contributions of others they are exercising a degree of heart intelligence that is just as valuable as their business smarts. Tangible acts of appreciation go a long way in building team confidence and indicate that you recognize that it was a team effort.



Are you a pivotal leader?



Doug Dickerson is a nationally recognized leadership columnist and speaker. He is the author of the new book, "Great Leaders Wanted," and is available to speak for your business. Visit his web site at www.dougsmanagementmoment.blogspot.com for more information.

Sunday, November 11, 2012

Leadership, Influence & Relationships by Mike Myatt

http://www.innovationexcellence.com/blog/2012/11/10/leadership-influence-relationships/

Have you ever wondered why some people have more influence than others? It’s because they invest more “in” others. Those with influence have built into others through some form of consistent direct or indirect contribution. Those with the greatest amount of influence almost always have the strongest relationships. My hypothesis is a rather simple one: If true leadership is about influence, then influence is about relationships, and relationships are about the investments made into people. In today’s post I’ll examine the ties between leadership, influence and relationships…

You cannot be an effective leader without influence. Let me make this as simple as I can – if you’re a leader, influence needs to be a competency. The key to developing influence is understanding contacts and relationships are not synonymous. Don’t confuse a database with a sphere of influence.

A database consists of information records, and a sphere of influence consists of meaningful relationships built upon a foundation of trust – a point of distinction lost upon many. Spammers and info-product sales people add contacts to a database, while savvy professionals interested in creating influence invest into people for the purpose of creating and sustaining high value relationships.

 As business people nothing is more valuable than the quality of your relationships. Whether you realize it or not, your success in business (and in life) will largely be dependant upon your ability to not only establish key relationships, but in your ability to influence and add value to your relationships. We have all known professionals that have been smarter, more affable, better looking, possess a better CV, or are more talented than their peers, yet they never seem to rise to the top. These professionals who seem to have the whole package yet fail to grab the brass ring simply don’t understand the power of relationships – they’ve failed to invest in people.  Again, leadership isn’t about any single person, but rather a complex ecosystem of meaningful relationships.

Lest you think I’m overly mercenary in my approach, and only view people as pawns in a chess game, let me introduce you to Myatt’s golden rule of building relationships: ”Give, give, give some more, give until it hurts, and then when you have nothing left to give, you guessed it…give even more.” The best relationships are not built on the backs of others, but rather they are built by helping others succeed. It is by building into others and through assisting others in reaching their goals and objectives that you will find success. Reflect back upon your own experience and contrast the responses you’ve received when you ask for help from someone that you’ve previously provided assistance to, versus asking the same favor from a casual acquaintance that you’ve never lifted a finger to help.

When you closely examine the core characteristics of what really makes for great leadership, it’s not power, title, authority or even technical competency that distinguishes truly great leaders. Rather it’s the ability to both earn and keep the loyalty and trust of those whom they lead that sets them apart. Put simply, Leadership is about relationships, and the trust, stewardship, care, concern, service, humility and understanding that need to occur in order to create and nurture them. If you build into those you lead, if you make them better, if you add value to their lives then you will have earned their trust and loyalty. This is the type of bond that will span positional and philosophical gaps, survive mistakes, challenges, downturns and other obstacles that will inevitably occur.

You don’t change mindsets by being right, you do it by showing you care. Logic and reason have their place, but they rarely will overcome a strong emotional or philosophical position. Trying to cram your positional logic down the throat of others will simply leave a very bad taste in their mouths. This is a very tough lesson for many to learn, but a critical one if you take your duties, obligations and responsibilities as a leader seriously. The best leaders are capable of aligning and unifying opposing interests for a greater good. You won’t ever become a truly successful leader until you understand a person’s need to be heard and understood is much more important than satisfying your need to impart wisdom I’m going to make this as simple as I can…leadership is all about relationships. It’s the people – nothing more & nothing less.

Being right isn’t the goal – accomplishing the mission is. If you can only lead those who agree with you then you will have a very small sphere of influence. Stop and think about this for a moment – history is littered with powerful leaders who have fallen, failed, or who have been replaced, usurped or betrayed. Fear doesn’t engender loyalty, respect or trust – it breeds resentment and malcontent. A leader not first and foremost accountable to their people will eventually be held accountable by their people.

Generally speaking there are two types of spheres of influence…those that just evolve over time by default, and those that are strategically engineered. While contacts are rarely purpose driven, relationships are highly intentional. People who are influential have spent years developing relationships spanning geographies, industries, and practice areas. They have invested both time and money developing these relationships to a high level of mutual benefit.

So why is it that most people aren’t as influential as they would like to be? The answer is that most professionals, even if they intellectually understand the benefits of what I’m espousing, just don’t do the work it takes to build an influential network. Great relationships take great amounts of effort, energy and commitment. Think of the most successful people you’ve ever known and they will always seem to know the right person to call on in any given situation to influence or decision the needed outcome. This type of influence doesn’t just happen, rather it has taken years of painstaking effort.

If you want to create a powerful sphere of influence start by taking the following ten steps:

1. Create a Vision: Take pause and examine where you are currently in your professional career as contrasted with where you want to go. Think about the people who could help you reach your destination more quickly and efficiently. Don’t put any artificial ceilings on your thinking – remember that almost anyone on the planet is only a few degrees of separation away from you. Be sure that your vision is based first and foremost on adding value to the lives and careers of others. Building a great relationship has little to do with what you get out of it, but everything to do with what you put into it…

2. Take an Inventory: Once you have a clear vision of where you want to go, take a personal inventory of your contacts and relationships. See who it is that you know, but also pay attention to who they know. Review in detail each and every relationship in your network and rank them on a scale from 1 to 5 with 5 being the contacts perceived to be of the greatest value to you. Make a detailed relationship plan for each of the people that rank 3 or higher. Take a personal interest in rekindling those relationships and finding out how you can help them succeed.

3. Participate in the Dialogue: Develop a strong core competency, and then give freely of your time and knowledge. Be visible and accessible, and don’t approach business solely based on a “what’s in it for me” attitude. Don’t be a joiner unless you can be a contributor. I belong to a number of organizations I will likely never see a paying client from, but it is through these groups I build relationships that will help me serve my clients. These relationships are only built because of the time I invest in them. Relationships don’t get built overnight, and are not built without active participation.

4. Value Your Network: It is critical you develop a keen understanding of the following point – your network is your business. The core value of your business is not actually steeped in the conventional thinking imparted to you in business school. The reality is the true intrinsic value of a business is in your network, which adds value to your products, services, brand, stakeholders etc. A strong network = sustainability.  It’s your network that will provide you much needed resources, influence and leverage in both good times and bad.

5. Focus on the Positive: Don’t waste time with those who only see problems and flaws, but cannot ever seem to create solutions. The world is full of bitter people, small thinkers, naysayers and those who just get their kicks out of sniping from a safe distance. Remove these people from your network. Associate with energy gainers and not energy drainers. People do business with people they like, and avoid doing business with people they don’t like – it’s just that simple. Are you approachable, positive, affable, trustworthy, a person of character and integrity, or are you someone who is standoffish, pessimistic and generally not to be trusted? Those who fall into the camp of the former as opposed to the latter will find themselves having more influence and success.  The key take away here is that being a jerk doesn’t lead to the creation of influence.

6. Quantity and Quality Both Matter: Successful networking requires an understanding there needs to be a balance between quantity and quality. Well built spheres of influence are both inclusive and exclusive, and while the emphasis should always error on the side of quality, this assumes you have sufficient numbers to create leverage and scale to your networking efforts. You want to avoid at all costs the appearance of simply being in it solely for the numbers, but it is also important not to be viewed as a networking snob who doesn’t reciprocate.

7. Influence is built upon a foundation of trust: If a person is not trusted there is a firm limit on their ability to create and use influence. People will rarely make a leap of faith for someone who hasn’t earned their trust. However most people will gladly take a blind leap of faith for someone whom they have come to trust. Trust matters.

8. Influence is built upon making others successful: This is often times referred to as the law of reciprocity. The theory is that if you invest yourself in making someone else successful, then they in turn will likely be predisposed to helping you become successful. While this principle will not always pan out, in my experience it has held true across the overwhelming majority of my interactions through the years. True influence is rarely built upon the backs of others, but rather by helping others achieve their goals.

9. Influence is most often possessed by those with authority: It is important to realize that there is a reason for the statement “the highest authority is that which is given, and rarely that which is taken.” Authority is most often given to those who display honesty, competency, empathy, expertise and wisdom. With authority comes credibility, and with credibility comes influence. While influence can be wielded by those without authority, it will be limited in both scope and scale. Those with the most authority will always have the most influence.

10. Value and scarcity drive influence: Understanding the value of your position, brand, authority, resources, access to people or knowledge and any number of other items as it relates to fulfilling the needs and desires of others creates influence. To the extent anything under your direct or indirect control is scarce or proprietary your ability to create influence will increase significantly.

Keep in mind the purpose of developing influence is not to manipulate for personal gain, but rather to facilitate for mutual benefit. Take a sincere interest in the success of others, work on your likability factor, become adept at gaining commitment, develop your authority, secure access to things of value and/or scarcity, and your influence with others will increase.

Bottom line – engineer a relationship development plan built upon service, trust, giving and adding value – then work the plan. Before you whine about how much time this will take, consider if you will the potential rewards at stake and ask yourself this question: Can I afford not to do this?

Monday, September 3, 2012

Infinite Attends Leadership Conference In Detroit At Ford Motor Company,Gets A Change To Play On Ford Field and MORE

Executives from Infinite were invited to a leadership conference at the Ford Motor Company.  In addition to some great speakers and lessons from successful consultants, the weekend included a trip to the Ford Museum, a charity kickball tournament at Ford Field and a look inside the Lions' locker room.










How to be Successful Before Breakfast - Tom Fox

http://www.huffingtonpost.com/tom-fox/how-to-be-successful-befo_b_1846255.html

Laura Vanderkam is a nationally recognized writer whose focus is on helping her readers rediscover their true passions and beliefs in pursuit of more meaningful lives. She is the author of the new book What the Most Successful People Do Before Breakfast. Vanderkam spoke with Tom Fox, who writes the Washington Post's Federal Coach blog and is the director of the Partnership for Public Service's Center for Government Leadership.

Can you share some of your favorite anecdotes about how successful people use their mornings to accomplish tasks?

I learned that successful people know that mornings are a great time for getting things done. They are the high-impact activities that are important but aren't urgent--like exercise, strategic career thinking, creative work and even focused time with your family.

One of my favorite anecdotes came from a university administrator who had trouble getting things done because of her open-door policy. People would come in her office every few minutes. She figured out a way to fix this. Her daughter played water polo, so she had to be at the pool before 7 a.m. Rather than just bring her daughter to practice and then go home, she decided to go to work.

She would use that early morning quiet time to do focused, big tasks she had to get done because no one was interrupting her at 7 a.m., and then later in the day she would deal with email. She joked that she was doing more before breakfast than she used to get done in a week.

What tips do you have for federal employees who may not have a daughter playing water polo?

Often times, we are not aware of how much time is passing between when we wake up and when we actually start work. I tell people to picture what the perfect morning would look like. What are things you're not doing in your life that you'd like to be doing more of? And are there ways that you can make those things happen in the morning? Work through the logistics and map out a morning schedule. The harder part, of course, is turning it into a habit.

What obstacles do leaders face in implementing this sort of morning plan?

I think the biggest problem is that people wake up in the morning and don't want to get out of bed, and often that is because they've gone to bed too late. The solution to morning problems lies in the night before. The evenings can get away from you. We get distracted on the Internet, watching television or puttering around the house. It is better to give yourself a bed time and then you can reclaim some of those morning hours for something that really would move your life forward and help you achieve your goals.

From your experience, why do so many people struggle with time management?

Since the hours will be filled by something no matter what we do, sometimes it's easier to just go with it and let life happen to you. A lot of problems with time management stem from not thinking about how we'd like to use our time. We just accept that our time is what it is, as opposed to viewing it as a result of the various decisions that we've made over the years.

To quote the late Stephen Covey and 7 Habits of Highly Effective People, begin with the end in mind. People don't think about how they spend their time and what their big goals are. The biggest time management problems are not spending too much time on Facebook or running errands. People often ask things like "How can I spend less time emptying the dishwasher?" That's not what time management is about. It's about getting the big things right and making sure that you're investing the right number of hours in things that are important to you.

What keys to success can federal managers learn from highly productive people?

Keep a time log so you can see where the time really goes. From looking at the time logs of extremely successful people, I've learned that they focus on three categories: nurturing their career, nurturing their family and nurturing themselves. As much as possible, they ignore, minimize or outsource everything else. It's not that these people are racing around from one thing to the next. Instead, they are choosing to do things in their down-time that are meaningful and important to them.

Who do you consider to be your role models?

She's not a household name, but I've gotten to know an entrepreneur named Amanda Steinberg. She runs an email financial newsletter called DailyWorth. What I find so fascinating is that she started the company basically the same week she gave birth to her second child. She has shown how you can build a successful small business while also spending a lot of time with your children. Just seeing how people make time for everything that really matters to them has helped me to realize there is nothing incompatible with achieving great things in your personal and professional lives at the same time.

This post was originally featured on The Washington Post's website.

Monday, August 13, 2012

Infinite Executives Travel To Detroit For Leadership Conference - Edsel Ford - Keynote Speaker

Executives from Infinite will be attending a weekend leadership retreat in Detroit.

The company will be joining executives from corporations across the country to share successful management techniques and learn from consultants tips on successful business practices.  In addition, the grandson of Henry Ford, Edsel Ford will be the Keynote Guest Speaker.

It will be an exciting weekend and we expect even more growth based on what we bring back from the experience.


Sunday, August 5, 2012

Five business lessons from Bradley Wiggins

http://www.managementtoday.co.uk/features/1144259/five-business-lessons-bradley-wiggins/

By Vicki Bennett Friday, 03 August 2012

Bradley Wiggins is the first Britain to win the Tour de France and the most-decorated Brit following his performance in this year's Olympics. Here are five lessons business leaders can learn from 'the Mod' of cycling.

Think like a winner

Wiggins’s revolutionary tactic in cycling training was to race less often but to always race to win. His team got used to leading a race rather than chasing the lead. Perhaps one of the most powerful elements in his 2012 success is the idea that Wiggins and his team already felt like winners. This is linked in to the idea that visualizing things can help to lead up to their creation.

When someone begins to think differently they begin to feel differently and, in turn, this can change their actions: they can become a different person. Adopting the 'as if' theory to business may encourage a world of fresh possibilities. As Henry Ford said ‘If you believe you can or you believe you can’t you’re probably right’.

Never stop learning from your mistakes

Wiggins’s training programme drew inspiration from the sport of swimming (working at top intensity from the start vs. a steady build), which completely changed the way he and his team trained. That said, he also learned from his past mistakes, and made sure to pace the start of a time trial to leave enough power in his legs to finish.

Many may find reviewing their own failures a painful process but, as Wiggins has shown, it is crucial in order to progress towards goals. In Joseph Campbell’s book The Hero with a Thousand Faces, the hero has to learn from each of the tasks and ordeals presented, or he is forced repeat the lesson over and over. The art for the business leader therefore is to be able to identify and learn from past experiences in order to achieve their goals.

Working with and for others

Leadership is rarely just a solo act. Wiggins’s path to his 2012 success has seen him perform as a member and leader of a team as well as a solo competitor.  In the Tour he was lead in the team and is seen as the winner but he would be first to say it was a team effort.  He worked in close unison with the rest of the team, leading out the ‘Sky Train’ to set up Mark Cavendish to win the last (most prestigious) stage.

In the Olympic men’s race, victory escaped them in the end but it was Mark Cavendish who was in the frame for the win; Bradley was (in effect) a stage pace leader in service of Cavendish’s gold medal aims. Of course Wiggins’ solo effort in the individual time trial did lead to Olympic gold.

Wiggins’ ability to work with and for others demonstrates that sometimes leadership can be best played out by working in the service of others. Successful business leaders know the importance of empowering their team, with each member sharing objectives and working collectively in pursuit of a common goal.

Plan but be flexible

Wiggins raced five times in the lead up to the Tour de France. Each race was a mini-goal in his overall strategy; first to win the Tour and then the Olympic time trial. Although Wiggins felt at his peak at the start of the Tour, he had accounted for every possible scenario (from crashing out to winning).

If you have a clear sense of the direction you are heading in and what you are trying to achieve in each year, month, week, day, each moment, you are far more likely to be effective in your work and personal life. Keeping on track means both dedication to the programme and flexibility in the face of a changing landscape.

Success is as much about aligning and planning as it is about knowing when to be flexible and agile enough to meet new market demands as the external environment shifts. Robert Fritz (Corporate Tides, 1994) reckons that the hallmark of a leader is their ability first to articulate a desired state whilst remaining closely in touch with the current state (how things are right now) and second to sustain this tension without letting go of either vision or reality, until it can be turned into effective change.

Keep it real

On returning home to Chorley, Wiggins commented that he felt overwhelmed and that one of his first tasks was to take his son to a rugby camp in Wigan. This British sporting hero is first and foremost a dad and a husband who recognizes the importance of this team’s effort in his success. Described as a ‘nice guy’ by fellow competitors, Wiggins is authentic in his approach to life and his sport.  Leaders are often held as role models in their organizations so need to act with integrity and authenticity in pursuing their business goals.


Vicki Bennett is a partner at change consultancy Sheppard Moscow

Monday, July 23, 2012

Olympic Athletes: 7 Skills They Use for Success by Linda Durnell

http://www.huffingtonpost.com/linda-durnell/success-tips_b_1687173.html

While we were watching the Olympic trials, my husband asked me, "Could you have done this when you were younger?" I thought about what it took for these athletes to make it to the Olympics. If you believe we all have the ability, given the right conditions, to have an extraordinary life -- whether it is as an Olympic athlete, scientist or teacher, what can we learn from Olympic athletes to turn our dreams into reality?

What skills do Olympic athletes use to succeed?

Unrelenting movement towards the goal: The sustained effort of these athletes is a perfect example of the concept of "massive action." They never lose sight of their goals and every moment of every day is focused in some small or large part toward action, which in turn allows them to achieve the goals. If you never looked at the clock or the calendar, how long would you work? If you were passionate about what you were doing or creating, my guess is that you would work harder and longer -- as Olympic athletes do.

Knowledge is only useful when incorporated with action: The amount of knowledge these athletes have is impressive. They have trained to become experts in nutrition, their physiology, psychology and the mechanics of their sport. These athletes are constantly learning and when they take this knowledge and apply it, they become stronger, faster and more prepared. Most of us know that knowledge needs to be followed by action, but we don't apply it. Our lives are going to stay the same if we are only reading or watching TV more. We can't turn our lives around until we decide to make use of our acquired knowledge and take action to make things happen.

Tap into the state of unlimited possibilities: For Olympic athletes, the impossible becomes possible. There is a Chinese proverb that states, "The person who says something is impossible should not interrupt the person who is doing it." If we allow miracles to be available to us, there exist infinite possibilities every day. If you have limiting beliefs about what you can or cannot accomplish, work diligently to let those beliefs go.

 Sacrifice: There are many things we enjoy that are sacrificed by these athletes in order to attain their goal. Their singular focus leads them to choose hard work and dedication above vacations, parties, hobbies and participating in other leisure sports. For us to succeed in our lives, we need to become comfortable with short-term sacrifice for us to enjoy long-term success. As many a coach has repeated, "keep your eye on the prize."

Can't go it alone: Athletes have an extensive support team that works with them, for them and because of them. Teamwork is essential in the success of every endeavor and whether you call it mentoring, parenting, teaching, investing, managing or coaching, it is the support that most success requires.

Nothing lasts forever: Olympic athletes' skill in planning, preparation and execution does not end once the Olympics are over. They continue to plan for what is next and switch their energies to the next challenge in their lives. Kerri Walsh, the Olympic gold medalist in volleyball, planned on having a family, and then took her children to her workouts as she trained for the 2012 Olympics. Peggy Fleming, the 1968 gold medalist in ice skating, uses her Olympic fame to support many non-profits and her community. I dated a three-time Olympic athlete, and once he stopped training, he used his drive and knowledge to help others in the fields of training, athletics and coaching. As parents, we experience 18 years of dedication to our children, and eventually we must prepare to move forward into another cycle of accomplishments. Change simply means something new: Start-ups eventually are sold, companies merge or close, we age, relationships begin and end. Accepting the changes and the subsequent new opportunities is essential for continuing the success in our lives.

Everyone has a genius: We may not all choose to be an Olympic athlete, a Steve Jobs of high tech,
or a world leader, but we all have a spark that can be nurtured, supported and worked on until we create our gold medal in life -- it is just waiting to unfold and be recognized.

 

Thursday, July 19, 2012

5 Business Lessons From Zimbabwe’s Richest Man, Strive Masiyiwa

http://www.ventures-africa.com/2012/07/5-business-lessons-from-zimbabwe%E2%80%99s-richest-man-strive-masiyiwa/

VENTURES AFRICA – Last week, Econet Wireless celebrated its 14th anniversary. It was the celebration of an ongoing fulfillment of the age-long vision of its founder to connect every Zimbabwean to a mobile phone.

Today, Econet Wireless is an investor’s delight and it is easily Zimbabwe’s most successful corporation. It is Zimbabwe’s largest mobile Telecoms firm with a subscriber base of over 6 million. Its profits for the year ended February 2011 stood at over $145 million and the Johannesburg-Headquartered company has operations everywhere from Burundi and Lesotho to Kenya, Nigeria, Botswana and Rwanda. Econet has a market capitalization in the region of $1 billion.
Strive Masiyiwa, the unassuming and soft-spoken founder of the Telecoms giant is the richest person ever to emerge from Zimbabwe. With a fortune estimated at over $600 million, Masiyiwa has thefortune of our dreams.
You can glean important business and life lessons by taking a close look at what made Strive Masiyiwa a successful billionaire telecoms tycoon.

Identify A Human Need And Reach Out To Meet It
According to Masiyiwa, this is the most surefire way to succeed in business.
In 1994, 70% of Africans had never heard a Telephone ring. People all across Africa desperately needed a reliable and cost-effective means of reaching out to their loved ones and associates wherever they were in the world. That was a human need. Masiyiwa, as a young engineer set out to change that. He had the technology to do it and access to substantial resources. “We didn’t wake up and say we wanted to make billions of dollars; we said we wanted to extend telecommunications to all the people of Africa,” Masiyiwa stated during a recent commencement address to graduating students of Morehouse College. If you reach out to meet the needs of the people around you, you will wear the crown.

Be Patient And Relentless; Never Give Up
Few people are as patient and as relentless as Masiyiwa. In 1993, when Masiyiwa set out to establish Zimbabwe’s first independent mobile telecoms network, he encountered stiff opposition from the Zimbabwean government. The Zimbabwean Post & Telecommunications Corporation (PTC) – a government-owned entity held a monopoly over the telecommunications business in the country and the corporation was vehemently opposed to granting Masiyiwa a mobile operating license. The Government threatened to prosecute him if he dared to proceed with his venture. Masiyiwa took the battle to court, and the case lingered for close to five years. It was a slow and long process, but Masiyiwa never gave in. Of course the government tried to subdue and frustrate him, but Masiyiwa was resolute. He was determined to challenge the government’s monopoly of telecommunications services in the country and was keen to launch his own mobile telecoms network. His persistence paid off. By 1997, the court ruled in his favour and Masiyiwa was able to launch Econet wireless. Develop a tough skin; be relentless, and be patient. Success hardly occurs in a split second; you need to learn to wait for your moment.

Work Hard And Stay Focused
This is a no-brainer. Nothing good in this world comes easily, least of all, success. You may have identified a need and possess the most brilliant business ideas. You may even have the praying spirit of Jesus; but if you are lazy you’re doomed to fail. Success requires hard work. Masiyiwa works long hours every day and has cultivated the requisite discipline to be focused. Work Hard And Stay Focused!

Pray Hard
“God will do nothing except you pray; and you have to be clear what you want”- Strive Masiyiwa
This might sound like illogical business advice particularly if you’re an atheist. But according to Masiyiwa, a devout Christian, prayers are essential for success in business. Masiyiwa has stated countless times that when he was battling the Zimbabwean government in court for the right to operate a mobile Telecoms license, he prayed fervently. While the court case lingered, Masiyiwa prayed for victory. Even though it took four years, Masiyiwa’s prayers were eventually answered. Employees at Econet and people close to Masiyiwa confirm that the tycoon never takes any important business decision before first going on his knees. Judging by Econet’s raving success, Masiyiwa’s prayers actually work. Prayers may work for you as well.

Give Back
What you give comes back to you ten-fold. Masiyiwa is Zimbabwe’s biggest philanthropist. Along with his wife, Tsitsi, Masiyiwa is a co-founder of the Capernaum Trust, a Zimbabwe-registered privately funded Christian charity which sponsors the education of over 28,000 Zimbabwean orphans. Apart from providing scholarships to these children, the organization also provides food packs and healthcare for them. Masiyiwa funds the trust from his own personal resources with support from Econet Wireless. The Universe seems to have rewarded his generosity with brilliant success and a $600 million fortune.

This is a non-biased comparison that nails our cable/telecom client as the greatest value on the market.



Do you have cable?
There are many different cable providers out there, but how do you know which one to choose? Here, our experts break things down between four major companies so you can ultimately figure out how to cut your monthly costs.

In this scenario, we compared the basic cable packages from Comcast, Time Warner Cable, DirecTV and Verizon Fios. As a general rule of thumb, the number of average channels affects the monthly cost -- the more you have, the more you'll spend. However, when we broke things down to a per channel cost, Comcast, Time Warner and DirecTV were roughly the same, while Verizon Fios was notably cheaper at 45 cents per channel. That package offers 200 channels, but at $90 per month.

By this rationale, you might think that your cable bill is dependent on how many channels you're willing to pay for, but there's one more factor to consider. Most households own an high definition television on which you'll want to watch HDTV. So, to get your money's worth, you need to consider how many HD channels are offered by each provider.

Of the total number of channels offered in the basic plan, only a fraction are offered in HD. In the cases of Time Warner, DirecTV and Verizon Fios, only 21-26 percent of their channels are high definition. However, a whopping 95 percent of Comcast's programming is offered in HD, which makes it the clear winner.

Cable television choices listFind out which cable providers service your area and do a little price comparing while keeping these points in mind. If you decide to stay with your current provider, try asking a customer service representative how you can lower your cable bill. You may be able to take advantage of a current promotion, and the provider will usually go the extra mile to keep good customers happy.

Wednesday, July 11, 2012

Congratulations! Infinite Announces Its Newest Addition To Its Executive Team

Congratulation Juan on your official promotion to Management.   Infinite has officially opened its 5th location. 

Great job to Juan and the rest of the team at Infinite. 

Keep up the good work!


Monday, July 2, 2012

Infinite Expands Again This Month

Infinite is excited to expand again.  The company will be opening a new office in West Chicago this month.  The expansion, headed by executive Serena Mennen, will open up room for the newest promotion in our Park Ridge office.   Juan will be taking over the executive responsibilities in the Park Ridge location.  

The growth does not end there.  Infinite expects to open at least three more offices in the next 12 months.


Tuesday, June 26, 2012

More Growth At Infinite

We are excited to announce we have another promotion to our executive team.  Congratulations Albert!

You have worked hard to deserve your recent promotion and we are excited to see what you accomplish in the coming months.

Keep up the good work.

Monday, May 7, 2012

Infinite Is Excited About Expansion

We are excited to announce that our Cleveland office is having great success with our new client, Comcast.  We are excited to continue working with the client and expand to an additional location in the summer.

Great job team!  Keep up the good work.

Interesting Article From Career Coach: Dealing with rejection and setbacks

Career Coach: Dealing with rejection and setbacks

http://www.washingtonpost.com/business/capitalbusiness/career-coach-dealing-with-rejection-and-setbacks/2012/05/04/gIQAfS3J6T_story.html


By Jeffrey Kudisch, Published: May 6

For those on the job hunt, there will inevitably be setbacks. But it’s how you deal with those setbacks that can prepare you for success and leadership in your career. Job seekers who demonstrate tremendous emotional resilience — to recover and adjust easily to misfortune or change — will be more likely to cope with the adversity and stress of the job search journey.

I just returned from a professional conference where I had the thrilling opportunity to listen to famed psychologist Albert Bandura speak to an audience of psychologists, practitioners and students about his observations regarding the dual role of resilience and self-efficacy. Self-efficacy is defined as one’s inner belief in one’s ability to succeed. According to Bandura, having both attributes allows individuals to meet and exceed the inevitable obstacles and inequities in life. He also noted that in business, politics and sports, many of our greatest and most influential leaders have suffered many rejections and failures along the way.

For example, name the famous leader who dealt with the following failures and setbacks throughout his career:

Lost his job.

Failed in his first attempt to obtain political office (state legislature).

Failed as a businessman (as a storekeeper).

Failed as a farmer.

Sweetheart died.

Had a nervous breakdown.

Defeated for in run for House speaker.

Defeated in run for nomination for U.S. Congress.

Lost re-nomination to Congress.

Rejected for land officer position.

Defeated in run for U.S. Senate.

Defeated in run for nomination for vice president.

Defeated again for U.S. Senate.

This was the journey that Abraham Lincoln took before successfully being elected president.

The following quote from basketball great Michael Jordan also underscores the importance of resilience and self-efficacy in career success: “I have missed more than 9,000 shots in my career. I have lost almost 300 games. On 26 occasions I have been entrusted to take the game-winning shot, and I missed. I have failed over and over and over again in my life. And that is why I succeed.”

Both of these leaders demonstrate the importance of believing in oneself, not giving up in the face of adversity, and learning from mistakes and setbacks.

Don’t feel embarrassed or ashamed by rejection notices or silence from recruiters. Embrace such letdowns as an important part of life. Stay confident and optimistic.

Another way to turn rejection around is to mentally reframe the situation by embracing a sales mind-set. Successful sales people know that every rejection brings them one step closer to success.

Treat your job search as a game where the goal is to go out and actually try to get rejected. Orville Pierson, a career coach and author, recommends using a sheet of graph paper to make an “X” in one of the squares every time you are rejected. According to Pierson, “Your job is to fill the sheet with X’s. Before you fill the sheet you will have a new job.”

Using this technique, Pierson has found that the average job seeker is rejected by 24 decision makers before being hired. This technique is similar to an exercise that my colleagues and I use when teaching an MBA course on executive power and negotiation. We ask students to make requests from others until they receive 10 “nos.” Through this fun exercise, among the various insights gained, students learn to become comfortable with rejection.

Rejection is a major part of the job hunt, so don’t take it personally. Instead, grab your graph paper, get mentally tough and let the game begin! Although your number could be higher or lower, remember your goal is to see how many rejections you can collect. Keep in mind that every “no” gets you one step closer to the “yes” associated with the job offer you desire. By treating your job search as a game, you might even have some fun in the process.

Wednesday, April 25, 2012

Interesting Article From FastCompany.com - Management Lessons From Major League Baseball








Major League Baseball kicked off in April, and millions of fans will flock to ballparks across the country in support of their local team this season. But for business owners, baseball offers more than just an opportunity for entertainment. As I’ve told many of my clients, professional baseball can teach us a number of valuable lessons regarding human resources and employee management. Below are three of the most important:

1) Job fit matters as much as ability. In baseball and in your workplace, talent is not more important than fit. An athlete who can bench press a huge amount of weight or run an incredibly fast 40-yard dash won’t necessarily make a great outfielder. Mental strength and the ability to mesh with the culture of the team is equally important to raw physical ability. The same is true at your business--don’t just look for the flashiest or most talented applicant, look for the best fit for your team.

2) A common sense of purpose is more valuable than a massive payroll. Last season, the New York Yankees spent over $200 million on player salaries--and weren’t able to advance beyond the first round of the playoffs. Meanwhile, the Texas Rangers spent just over $90 million and came within one game of winning the World Series. The lesson? You can’t simply outspend your competition to bring in “top talent” and expect success. Without a common sense of purpose and a strong company culture, your talent will go to waste.  

3) Effective leadership requires striking a balance between micro-managing and passivity. Every season, there are managers who grip the proverbial reins too tightly and end up alienating their players. Conversely, there are managers who are criticized each season for exercising too little control. Last year, for instance, Boston Red Sox manager Terry Francona was let go in large part because he had “lost control” of his clubhouse. As a leader in your workplace, one of your most important tasks is creating a structured environment where your team can thrive, but without becoming a micro-manager.

This baseball season, as you root for your favorite team, pay attention to the dynamic that exists between the coaches and the players—and between the players themselves. I’m often surprised how many management lessons we can learn from the great sport of baseball. And I’m willing to offer this bold prediction: this year’s champion won’t be the team with the best physical athletes or the team that spends the most money--it will be the team with the best chemistry, and with talented people in the right places.

Tuesday, April 17, 2012

7 Ways to Sharpen Your Leadership Skills

http://money.usnews.com/money/blogs/outside-voices-careers/2012/04/17/7-ways-to-sharpen-your-leadership-skills-

April 17, 2012 RSS Feed Print

Very few people describe themselves as natural born leaders. It takes buckets of self-confidence and a dash of moxie to get others to follow your lead. But you don't exactly need to grab the microphone to exude leadership. Leadership is a skill; one that can be learned and developed. Strong leadership skills will help you score more responsibility at work, which means higher chances of a promotion, increased salary, and growth opportunity overall.

So, if you want to give your boss more reasons to promote you, consider doing at least one of the following each work day:


1. Foster a reputation for being helpful and resourceful. You don't have to know how to do everything to be seen as a leader, but you do need to be a problem solver. Keep your eyes and ears perked to be aware of what's going on, even in other departments—who's the best person for graphics? Or who's the most accessible person in the IT department? When a newbie co-worker or manager asks for help, you'll know exactly who to direct them to, which will solidify your status as someone who knows the ropes.

"Top performers are widely known and respected by others not because of their frequent contact, charm or likability, but because they help others solve their problems," says David Maxfield, co-author of New York Times' national bestseller Change Anything: The New Science of Personal Success. "By doing so, they become invaluable resources." Aim to be helpful; knowing about your surrounding resources is a great start.

2. Be a self-starter. At the very least, you should become the go-to, indispensable person in your little corner of the company. Do whatever it takes—whether it's classes at night, attending conferences, or starting a blog about your field—to become a super authority on your job.

The key here is to kick into self-starter mode—a major prerequisite to gaining leader status. It's not just about doing the job you're assigned, it's about starting your own side projects to keep practicing and mastering your skill.

3. Mentor someone newer. If you see a co-worker who is clearly struggling, point them in the right direction if you can. After all, what better way to practice leadership than to let someone follow your lead? The trick here is to be an effective communicator. Their success is a testament to yours, and at least one person will now see you as a leader. You have to start somewhere.

4. Get on the radar by networking. Networking is important because it'll not only place you on the map but it'll also help you achieve tip No. 1. Joanne Cleaver, author of the upcoming book The Career Lattice and president of the strategic communication consulting firm Wilson-Taylor Associates, says you need alliances with co-workers who can pull in the resources and expertise you'll need to get a project done. "People often assume that they must network up in the organization, but in this era of professional social networking, lateral networks are just as crucial," she says.

5. Lead collaboratively, not cutthroat. Leadership is centered on teamwork rather than going it alone. If you're only out for yourself, why would anyone follow your lead? A good leader recognizes others' strengths and harnesses them to orchestrate a collaborative project.

6. Gain your colleagues' trust. How do you gain trust in the workplace? Simple: Don't give others a reason to be mistrustful of you. This one is really a matter of being ethical. Don't lie, cheat, steal, or throw anyone under the bus to get ahead. Following the Golden Rule will go a long way in earning trust with your work mates.

7. Encourage others through positivity. Leadership requires strong, positive energy—people gravitate toward positivity. Tony Shwartz is the president and chief executive officer of The Energy Project, a company that teaches people how to have a more engaged workforce. In a guest blog post for the Harvard Business Review, Shwartz writes about how leaders should "Serve as Chief Energy Officers—to free and fuel us to bring the best of ourselves to work every day."
Leaders exude positivity, and it's this energy that helps fuel everyone to do their best. This goes back to being solution-oriented and resourceful. A can-do, pleasant attitude is much more respected than a negative one.

Ritika Trikha is a writer for CareerBliss, an online career community dedicated to helping people find happiness in the workplace. Check out CareerBliss for millions of job listings, company reviews, salary information, and a free career happiness assessment.

Monday, April 9, 2012

Great Article About Lessons in Leadership From Bo Schembechler

5 Leadership Lessons: Bo's Lasting Lessons


Bo Schembechler's book, Bo’s Lasting Lessons, written with John Bacon is an engaging, hands-on, first-person account of the winningest head coach in Michigan football history and fifth on the all-time list, only behind coaching legends Paul 'Bear' Bryant, Amos Alonzo Stagg, Glen 'Pop' Warner, and Woody Hayes. The lessons found here are easily applied anywhere.

1  If you have to make a decision they’re not going to like, it’s better to tell them why you’re doing what you’re doing. They still won’t like it but they’ll always appreciate being told instead of being left in the dark. And if you don’t tell them why, they’ll feel abandoned, and start coming up with all kinds of crazy conspiracy theories.

2  You start cutting corners for this guy or that situation, and before you know it, you’re spending all your time playing judge and jury, deliberating over every little incident, when you should be leading your team. It’s painful sometimes, but you create a lot fewer headaches for everyone, including the players, when you simply stick to your guns.

3  If you don’t have leadership inside the ranks, you’re not going to be successful, because you will spend too much time policing that small things yourself, and create an “us against them” environment.

4  If you’re a leader, your ultimate responsibility is the training of your people, because every job requires training. If it’s a job worth paying someone, it’s a job worth training. And it’s your job to make sure they’re trained well. Make your training as close to the real thing as possible. Sounds easy, but from what I’ve seen, not many companies do. You get what you emphasize. Plain and simple.

5  If you do not like people, you will not take the time to get to know them, and if you don’t get to know them, you will have no idea what scares them, what inspires them, what motivates them. If you don’t listen to what your people have to say, you will not know when they have a problem with you—and you will not know when you have a problem with them, either. You cannot lead if you cannot listen. Even if you’re doing everything else right, if one of your people comes to you with a good idea—or a personal problem—and it just goes in one ear and out the other, YOU WILL FAIL. You can have a tremendous impact as a leader just by taking a little time. Your people have to know that their value to you and your organization is not determined just by what they do, but by who they are. I can’t make it any clearer than that.

Thursday, April 5, 2012

Infinite Lands Comcast As A New Client

We are excited to have landed Comcast as a new client.   Comcast has outsourced Infinite to help increase their market share.   We are excited for the new partnership and look forward to a long working relationship.